Returns & Exchanges

At Lick You Silly Pet Products, we stand behind the quality of every treat we make. Every recipe is crafted with simple, wholesome ingredients that we're proud to share with our own dogs. Your trust means everything to us, and we're committed to making sure you have an exceptional experience with every order.

Food Safety Policy

Because our products are edible pet treats, we cannot accept returns or exchanges on opened packages. This policy helps us maintain the highest standards of food safety and quality for every customer and every pup we serve.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please include:

• Your order number

• A brief description of the issue

• Photos of the product and packaging

Once we review your request, we'll gladly provide a replacement or issue a refund when appropriate.

Unopened Products

If you wish to return an unopened product in its original condition, please contact us within 14 days of delivery before sending your order back.

Return shipping costs are the responsibility of the customer unless the return is the result of our error.

Refunds

Approved refunds will be credited to your original method of payment.

Please allow 5–10 business days for your bank or credit card provider to process the refund after it has been issued.

Questions?

If you have any questions about your order or our return policy, we're always happy to help.

Lick You Silly Pet Products

Email: info@lickyousillypetproducts.com

Customer Support Hours

Monday–Friday

9:00 AM – 5:00 PM Eastern Time

Thank you for choosing Lick You Silly Pet Products. We know there are countless options when it comes to caring for your dog, and we're truly grateful you've chosen us. Thank you for trusting us with a member of your family. It's a responsibility we never take for granted.